Privacy Policy

Data Controller

The data controller for personal data processed via AdNeo is NEOVIA (SIRET 990 188 724 00019), 9 rue de Condé, 33000 Bordeaux, France. For any privacy-related request, contact privacy@adneo.cloud.

1. Information We Collect

We collect information you provide directly, such as when you create an account, subscribe to a plan, or contact us. This includes your name, email address, and payment information processed securely via Stripe.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Data Storage and Security

Your data is stored on secure servers in the European Union. We use industry-standard encryption (SSL/TLS) for all data in transit. Payment information is never stored on our servers — it is handled entirely by Stripe.

4. Cookies

We use cookies to maintain your session, remember your preferences, and understand how you use AdNeo. You can disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Services

We use trusted third-party providers including Stripe (payments), Google (OAuth and Search Console), and Vercel (hosting). Each provider has their own privacy policy governing their use of your data.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. Contact us at privacy@adneo.cloud to exercise these rights.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or via a notice on our website.

9. Contact

For privacy-related inquiries, contact us at privacy@adneo.cloud.